At SoftwareOriginals.com, we want our customers to be completely satisfied with their purchase. If for any reason you are not satisfied with the product you have received, we offer a refund and returns policy to ensure that you have a hassle-free experience.
Refunds: We offer a full refund on all software licenses purchased from our website. However, please note that we only accept refunds within 5 business days of purchase. To request a refund, please contact our customer service team at support@softwareoriginals.com with your order details and the reason for your request. Once we receive your request, we will initiate the refund process, and the refund will be processed within 5 business days.
Returns: We do not accept returns of software licenses once they have been activated. If you have received a faulty or damaged product, please contact our customer service team at support@softwareoriginals.com within 5 business days of purchase, and we will initiate the return process. Please note that we may require you to provide evidence of the damage or fault before we process the return.
Cryptocurrency Payments: If you have made a payment using cryptocurrency, we will process the refund in the same cryptocurrency. Please ensure that you provide us with your cryptocurrency wallet address when requesting a refund.
We take pride in our commitment to customer satisfaction, and we will do everything we can to ensure that you are satisfied with your purchase. If you have any questions or concerns about our refund and returns policy, please do not hesitate to contact our customer service team at support@softwareoriginals.com.
Return Terms
At SoftwareOriginals.com, we understand that sometimes software licenses may encounter issues during activation. Therefore, we offer a return policy to our customers in such situations.
Return Policy: If you encounter any issues with activating the software license that you have purchased from our website, please contact our customer service team at support@softwareoriginals.com within 5 business days of purchase. Our team will assist you with resolving the issue.
If we are unable to resolve the issue with the existing license, we will provide you with a new license at no additional cost. However, if the customer refuses the offer of a new license, we will provide a full refund.
Please note that we cannot offer a refund if the license has already been used or if the activation issue is due to user error or fault. It is the customer’s responsibility to ensure that they meet the software requirements and follow the activation instructions correctly.
We take pride in our commitment to customer satisfaction, and we strive to provide high-quality products and services. If you have any questions or concerns about our return policy, please contact our customer service team at support@softwareoriginals.com.